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Opportunity India Retail

by R S Roy
03-16-2007

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Standing on the threshold of a retail revolution and witnessing a fast changing retail landscape, India is all set to experience the phenomenon of a global village. India presents a grand opportunity to the world at large, to use it as a business hub. A 'Vibrant Economy', India tops A T Kearney's list of emerging markets for global retailers. The 2nd fastest growing economy in the world, the 3rd largest economy in terms of GDP in the next 5 years and the 4th largest economy in PPP terms after USA, China & Japan, India is rated among the top 10 FDI destinations.

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With a stable Government with 2nd stage reforms in place, India can be reasonably proud of having put in place some of the most widely accepted Corporate Ethics (Labour Laws, Child Labour Regulations, Environmental Protection Lobby, Intellectual Property Rights, and Social Responsibility) and major tax reforms including implementation of VAT, all of which make India a perfect destination for business expansion.

India is the fastest-growing market in Asia Pacific for international tourist spending, according to latest Visa Asia Pacific release. The economy is growing by over 8 per cent a year and India's growth rate can actually exceed that of China by 2015. The Indian economy is expected to grow larger than Britain's by 2022 and Japan's by 2032 to become the third-largest economy in the world after China and US and finally become the second largest economy after China by 2050.

Investments

A report by investment banker Goldman Sachs, credits India with the potential to deliver the fastest growth over the next 50 years. According to Standard & Poor's, foreign direct investment (FDI) to India is likely to grow the fastest in next few years. As targeted FDI is to hit $13 billion in the 12 months ending March 2007, more than double India's previous best of $5.5 billion hit in the previous year.

India is investing over US $130 billion in infrastructure by the end of this decade. Indian retail industry itself has attracted investment of over INR 200 billion (over $4 billion) in creating infrastructure, systems & shop-fit. The additional retail space is expected to add INR 300 billion ($ 6.67 billion) of business to organised retail.

India's stock market continues to rise at unprecedented levels and foreign investors are flooding in. The quantum of investments is likely to skyrocket as the inherent attractiveness of the segment lures more and more investors to earn large profits.

The Indian Consumer

With the largest young population in the world - over 890 million people below 45 years of age! India is indeed a resplendent market. India has more English speaking people than in the whole of Europe taken together. Its 300 million odd middle class, the "Real" consumers, is catching the attention of the world. As the economy grows so does India's middle class. It is estimated that 70 million Indians earn a salary of over INR 800,000 ($18,000) a year, a figure that is set to rise to 140 million by 2011. The number of effective consumers is expected to swell to over 600 million by 2010 - sufficient to establish India as one of the largest consumer markets of the world.

Private Consumption & Retail

With the changing face of retail, the Indian consumer is in for a rapid transformation. While the consumer spending continues to grow at double digit figures, leading retailers have recorded an increase in sales between 50 to 100 percent in the calendar year 2006 over the previous year.

According to India Retail Report 2007, the total private consumption touched INR 20,000 billion (US $ 445 billion) at current prices in the calendar year 2006 with organised sector accounting for INR55,000 crore ($12.4 billion) business increasing its share to 4.6 per cent of the total Indian Retail Value that stood at INR12,000 billion ($270 billion). Moving forward, organized retailing is projected to grow at the rate of about 37 per cent in 2007 and 42 per cent in 2008. Organised retail in India has the potential to add over INR 2,000 billion ($45 billion) business by the Year 2010.

The consumer spending is ultimately pushing the economy into a growth-and-liberalisation mode. The Indian market is becoming bolder by the day, with the economy now expected to grow at over 8 per cent and average salaries being hiked by about 15 per cent, there will be lot more consumption.

Opportunity for Global Players

Favourable demographic and psychographic changes relating to India's consumer class, international exposure, availability of quality retail space, wider availability of products and brand communication are some of the factors that are driving the retail in India. Over the last few years, many international retailers have entered the Indian market on the strength of rising affluence levels of the young Indian population along with the heightened awareness of global brands, international shopping experiences and the increased availability of retail real estate space.

Development of India as a sourcing hub shall further make India as an attractive retail opportunity for the global retailers. Retailers like Wal-Mart, GAP, Tesco, JC Penney, H&M, Karstadt-Quelle, Sears (Kmart), etc stepping up their sourcing requirements from India and moving from third-party buying offices to establishing their own wholly owned / wholly managed sourcing & buying offices shall further make India an attractive retail opportunity for the global players.

Manufacturers in industries such as FMCG, consumer durables, paints etc are waking up to the growing clout of the retailers as a shift in bargaining power from the former to the latter becomes more discernible. Already, a number of manufacturers in India, in line with trends in developed markets, have set up dedicated units to service the retail channel. Also, instead of viewing retailers with suspicion, or as a 'necessary evil' as was the case earlier, manufacturers are beginning to acknowledge them as channel members to be partnered with for providing solutions to the end-consumer more effectively.

Though lucrative opportunities exist across product categories, food and grocery, nevertheless, presents the most significant potential in the Indian context as consumer spending is highest on food. Further, 'wet groceries' i.e. fresh fruits and vegetables is the most promising segment within food and grocery as very few organized retailers have tapped this opportunity in spite of wet groceries being the preferred choice of most Indian households.

The next level of opportunities in terms of product retail expansion lies in categories such as apparel, jewellery and accessories, consumer durables, catering services and home improvement. These sectors have already witnessed the emergence of organized formats though more players are expected to join the bandwagon. Some of the niche categories like Books, Music and Gifts offer interesting opportunities for the retail players.

Currently the fashion sector in India commands a lion's share in the organised retail pie. This is in line with the retail evolution in other parts of the world, where fashion led the retail development in the early stages of evolution and was followed by other categories like Food & Grocery, Durables etc. Fashion across lifestyle categories makes up for over 50 per cent of organised retail and with the kind of retail space growth that India is witnessing we can certainly foresee a very healthy prospect for the fashion industry.

As nations become richer, their people start appreciating luxury goods and fine dining. India has over one million such people and this number is expected to triple by 2010. A recent report divides consumers for luxury goods into four categories - luxuriated: source of affluence is largely traditional and inherited; New rich: adequate spending power and are acquiring orientation to luxury; Getting there: acquiring spending power and spend mainly on education, housing and large automobiles; Mid-affluent: are also acquiring orientation to luxury but unlikely to indulge beyond a limit.

The most important categories for luxury goods consumers are housing, travel, education, higher end automobiles, electronics and other home improvement products besides fashion, lifestyle and fine dining. The most important reason for luxury retail not taking off in India so far has been the lack of luxury retail environment. The presence has been primarily confined to luxury hotels' with shopping plazas.

Right Time to Think India

India is beginning to make news worldwide. It's just the right time to think India. There's a new sense of confidence in Indian business. This confidence arises from the growing success of Indian enterprise in the face of competition in an increasing number of sectors. There is today more steel in the resolve of Indian enterprise.

The India growth story is going stronger than ever. More than a third of India Inc., or almost 34 per cent, have achieved a 'super growth' status in the past year, says a Grant Thornton survey. India's merchandise exports grew by 23 per cent to touch record levels of $102.7 billion during the financial year 2005-06 and it is estimated to cross $120 billion by FY 2006-07, according to the Ministry of Commerce and Industry.

The upsurge in exports despite high oil prices, points to the intrinsic strength of the Indian export sector. On the employment front, it is expected that an additional 25 million jobs will be created by the end of this decade as a result of export growth.

The India Story has been having an effect at home too. Being part of the Story has become a much-sought-after career option. Candidates in the top business and engineering schools in the country are refusing job offers abroad, since jobs in India are now offering global compensation.

The world is now looking at India as the nation of the future. More significantly, India is well on its way to emerging as a first-world economy in the fields of information technology (IT), biotechnology, pharmaceuticals and the automotive sector, pushing the thrust now on to the retail sector to facilitate the creation of a new surging modern India.

The real estate boom in India will not only propel the economy to sustainable heights, but will also generate employment for several millions. It is strongly expected that the growing Indian economy and growing opportunities will ensure that the foundation is laid for India's tryst with destiny and for it to be fully integrated into the world economy.

FDI or No FDI, India needs more retailers

Government's favourable talks on Foreign Direct Investment (FDI) has ignited ambitions in many of the global players to be among the first movers into a virgin retail territory i.e. India. So far India allows 51 per cent foreign investment in single-brand retail with prior government permission. FDI is also allowed in the wholesale business. Single-brand retailers such as Louis Vuitton, Fendi, LLadro, Nike and Toyota can operate now on their own. Metro is already operating through the cash-and-carry wholesale mode. In the new scheme of things there could be various entry options for foreign players of different size, formats and offerings tying up with Indian companies.

The issue of FDI has been debated time and again as the Indian Government has been under pressure to open up further. The policy makers continue to explore areas where FDI can be invited without hurting the interest of local retail community. Some of the sectors where he the Government is considering FDI allowance are retailing of electronic goods, Office equipments/stationery, sports goods, and building material.

Large Indian retailers have announced launching of separate companies to facilitate entries of global brands through franchise and license arrangements. FDI or No FDI, India's growing retail space sure wants more retailers. Considering the cost of building a brand or a retail concept, it will be wise of Indian companies to tie up with more and more global brands and for retailers to expand the Indian market and give more variety of products to Indian consumers. Identifying growth areas, crossing barriers, creating new markets - satisfying classes as well as reaching the masses we need to expand the horizon of Indian retail.

Retail Space Growth

  • 100 mn sq ft of quality shopping centre space by 2007-08
  • To generate retail sales of over Rs. 50,000 cr ($ 11 bn)
  • Rs. 20,000+ cr ($ 4 bn+) investment in pipeline for retail infrastructure, systems & shop-fit
  • Space for 15,000+ new outlets, 100 hypermarkets, 500 department stores and 2000 supermarkets

Over 10,000 small and big existing outlets to undergo complete facelift

By the Year 2010-11 this space will grow to 300 million sq. ft. offering business worth over $17 billion for Design, Shop Fit and support systems.

Plans of Some of the Large Retailers

  • Pantaloon : Expansion into all possible formats of retail across categories and segments. 30 mn sq.ft by FY10, foray in insurance, real estate and consumer finance the turnover is expected to touch Rs. 30,000 cr ($ 6.67 bn) in FY10-11.
  • Reliance : Rs. 30,000 cr ($ 6.67 bn) investment to set up multiple retail formats with expected sales of Rs. 90,000+ cr ($ 20 bn) by 2009-10
  • RPG : Planning IPO, 450+ MusicWorld, 50+ Spencer's Hyper covering 4 mn sq ft by 2010
  • Lifestyle : Rs. 450+ cr ($ 90 mn) investment in next 5 years to expand on Max Hypermarkets & value retail stores, Home & Lifestyle Centres.
  • Rahejas : Shoppers' Stop, Crossword, Inorbit Mall, 'Home Stop' and recently lunched hypermarket named 'Hypercity'. 55 hypermarkets across India, by 2015.
  • Subhiksha : 750 stores and Rs. 650+ cr ($ 145 mn) sales by March 2007.
  • Piramyd : 1.75 mn sq ft of retail space and 150 stores in next 5 years.
  • Trent : Trent to open 27 more stores across its retail formats adding 1 mn sq ft of space in the next 12 DLF malls.
  • Trinethra : Recently acquired by the AV Birla group, Trinethra (currently with two formats - Trinethra and Fabmall) plans 220 stores with a turnover of over Rs. 300 cr ($667 mn) this fiscal.
  • Vishal Group : Plans include an IPO and investment close to Rs. 1250 cr ($ 278 mn) by 2010, targeting 220 outlets, taking its cumulative retail space to 5 mn sq ft and sales turnover of Rs. 5000 cr ($ 1 bn+). With 50+ new stores getting ready in the current fiscal the chain is investing Rs. 300 cr (66.67 mn) with sales target of over Rs. 700 cr ($155.6 mn).
  • Bharati Group : Plans Rs. 31,500 cr (US$ 7 bn) investment in creating retail network in the country including 100 hypermalls and several hundred small stores.

FDI and Global Retailers

  • 51% FDI allowed in single brand retailing
  • FDI Laws relatively liberal in wholesale trade
  • Metro AG and Shoprite already operating
  • More Foreign Retailers eyeing possibilities in wholesale
  • Tesco and Carrefour expected to operate soon
  • Wal-Mart has already sined a JV with the Bharti Group
  • Woolworths (Dick Smith Electronics - durable retail arm) recently started their operations through a
  • JV with Tatas with plans to open 60 Croma stores by 2009.
  • French retailer Geant is also expected to begin operations in India soon.

Government of India is considering opening up of certain retail sectors for foreign direct investment (FDI). The four sectors are electronic goods, Office equipments & stationery, sports goods, and building equipment.

The Retail Evolution

With escalating consumerism, unprecedented awareness, and a youth-heavy customer base, India is the 'Promised Land' for the Global brands and retailers. Faced with fast saturating Western markets they are beginning to recognise the Indian consumer mass as the world's most probable unexplored gold mine.

A T Kearney's Global Retail Development Index' gives a clear message to global retailers on India: Move now or forego prime locations and market positions that will become saturated quickly. Global retailers that missed out on capturing first-mover advantage in China can make up for it in India. The retail market is changing fast, along with the lifestyles and buying habits of India's burgeoning population. As people look for ways to spend their money, global retailers should be looking for prime locations.

Opportunity India Retail

Highlights from India Retail report 2007

IMAGES F&R Research

  • India tops the annual list of most attractive countries for international retail expansion, according to AT Kearney's Global Retail Development Index 2006
  • The USD 270-billion Indian retail market is growing at the rate of 13 per cent -- and the organized segment grew nearly 48 per cent in 2006 at prevailing prices.
  • Projected growth rate for the organized segment is about 40 per cent for year 2007 and with major global players and Indian corporate houses entering the fray this growth is likely to touch 45 per cent per annum over the next three years.
  • At 2003-04 constant prices the size of the organised retail market is thus expected to be in excess of Rs.200,000 crore by year 2010, which will make its contribution to total retail sales at about 15 per cent. Currently only 4.6 per cent of the market is organised.
  • Food and grocery retail is by far the single largest block, estimated to be worth Rs 743,900 crore -- at the moment, more than 99 per cent of this segment is claimed by kirana stores
  • For organized players, the gaps of unused o pportunities are glaring.
  • Problem areas: high real estate prices, loosely-knit distribution networks in the country's hinterland, underdeveloped supply chain logistics, shortage of skilled personnel
  • The significance of rural retailing as a formidable segment cannot be lost on any player looking for organic growth. The urban-rural split in consumer spending is 9:11. Of the estimated $270-billion Indian retail market, almost half lies in rural India
  • According to recent studies conducted by National Council of Applied Economic Research (NCAER), rural India is home to 720 million consumers spread across 627,000 villages
  • Of course, India will have to arrive at its unique formats of retailing in order to tap the market optimally, but successful global models and time-tested practices can be studied to assimilate and adapt indigenously
  • Reliance is hiring overseas talent to build up its management capabilities -- it has appointed Peter Bracher from Asda Wal-Mart as special adviser for Reliance Fresh stores, and Kevin Pleass from Tesco, UK, to coordinate store design and construction

Space -- and the freedom to grow

  • Greater availability of quality retail space with increase in organized retail
  • An estimated 100 million square feet of quality shopping centre space by 2007-08; to generate retail sales of over Rs 50,000 crore ($11 billion)
  • Concurrent with the growth in organized retail, the present two square feet-per-capita retailing space will rise 15-20 per cent by 2010
  • By 2010 about 300 million square feet of additional retail space likely to be generated.
  • Mall development has been steady -- currently there are about 200 operational malls (including some on the verge of completion), and this number is expected to rise to almost 600 by the year 2010. Of the new malls coming up, 40 per cent are concentrated in the smaller cities
  • According to an ICICI study, malls are estimated to become a Rs 38,447-crore ($8.3 billion) sector by 2010
  • Space for 15,000+ new outlets, 100 hypermarkets, 500 department stores and 2,000 supermarkets
  • Organized retailing in small-town India is growing at 50-60 per cent a year compared to 35-40 per cent in the large cities
  • About 200 tier-III cities with population of less than 2 million and another 500 rural towns have the potential to be the hub for rural markets, where organised retailing can effectively set base - each of these 700 centres will on an average be catering to about 1000 villages
  • Pantaloon plans nearly 30 million square feet by 2010; RPG plans four million square feet by 2010; Piramyd plans 1.75 million square feet of retail space in next five years; Trent to add one million square feet of space in the next 12 DLF malls; Vishal Group to take its cumulative retail space to five million square feet by 2010
  • Reliance means to go to 784 cities and towns in India by 2010, involving 100 million square feet of retail space
  • Bharti - Wal-Mart too have announced grandiose plans with Metro targeting more centres for its Cash-n-Carry format

Managing the growth

  • Retail opportunity in India is expected to grow manifold by 2010 with investments in the sector slated to go up nearly 12 times to $30 billion over the next five years -- and this is likely a conservative estimate
  • With the development of organized retail, the penetration of modern retail formats will cut deeper
  • National and regional players are expanding across formats and categories
  • Among the fastest growing organized retail categories are: Health & Beauty care services (59% per annum), Food & Grocery (43%), Entertainment, Catering Services (42% each), Footwear, Mobile Phones (36% each), and Apparel & Fashion Accessories and Jewellery (32% each)
  • Sales through modern formats are increasing; among the fastest-growing formats are specialty and supermarket (45 per cent), hypermarket (36 per cent), discount store (27 per cent), department store (18 per cent), convenience store and e-retailing (9 per cent)
  • At the same time, indigenous formats addressed at the rural market are turning out to be lucrative; prominent examples include ITC's Choupal Sagar, DSCL's Hariyali Kisaan Bazaar and Godrej Group's Godrej Aadhar
  • Organized retail is a function of strong supply chain and robust physical infrastructure
  • Basic supply chain framework takes care of operational performance at each nodal point -- from order to delivery
  • Expanding retail players have to continuously upgrade back-end, front-end and supply chain dynamics in order to provide a standard of value and services to customers
  • Between them, corporate bigwigs such as Reliance, AV Birla Group, Tata Group, Godrej, Bharti, Mahindra, ITC Group and Wadia Group will be investing close to Rs one trillion in the business of retail over the next five years
  • Reliance Retail is investing Rs 30,000 crore ($6.67 billion) in setting up multiple retail formats backed by a 68-strong distribution network, with expected sales of over Rs 100,000 crore ($22 billion) by 2009-10
  • Even as multinational retailers are firming up their India entry strategies, franchising is emerging as the preferred option. Franchisee activity is expected to pick up in tier-II cities
  • According to a Frost & Sullivan research, the overall Indian third-party logistics (3PL) market, estimated at about US$890.3 billion in 2005, is expected to grow at a compound annual growth rate of 21.9 per cent to reach US$3,556.7 million in 2012

Technology interface

  • Foreign retailers have shown that managing operations innovatively can provide a significant competitive advantage to retailers. Thus, Wal-Mart leverages IT to track supply chain processes like cross-docking. Similarly, Tesco has high-reliability delivery systems in place
  • A leading retail chain could be managing as many as 400,000 products. It is not possible to manage such volume and magnitude without a sound and detailed IT policy
  • Existing and imminent competition from global stalwarts will have to be met squarely, and for this the technology and systems infrastructure is an imperative
  • Key benefits of IT implementation include: operations integration; timely flow of information and faster decision making; reduction in design-to-delivery time; reduction in processing costs; real-time monitoring and control; security of operations
  • A streamlined supply chain can cut down cost on warehousing and saves cost by more than 20 per cent
  • In addition to collecting sales data (POS) and ordering and tracking inventory (merchandise systems), companies can also add customer profiling to the roster of IT-enabled functions
  • In the context of a Rs 55,000-crore organized retail sector - projected to grow at over 40 per cent annually for the next four years -- the scope for logistics support is tremendous, to state the very obvious
  • Reliance Retail is investing Rs 8,000 crore in backward integration, market development and location sourcing; a vital link in the chain are its rural business hubs (RBH)
  • Bangalore-based Jubilant Group is investing substantially on in-house supply chain so they are enabled to deliver fresh produce from their captive farms to the Jumbo hypermarket shelves within 24 hours
  • Indian retail is attracting some of the leading global logistics support providers that promise to deliver an assortment of catalogued foreign products to the retail store within seven days
  • Currently, logistics support to the retail sector is largely being outsourced to specialist service providers and only a few of the large players have focused on developing in-house supply chain and logistics systems

Shop-fit and support

  • At least 300 million square feet of quality retail space by year 2011; will need new and progressive ideas in design, shop-fit and retail support systems
  • Rs 20,000 crore+ ($4 billion+) investment in pipeline for retail infrastructure, systems and shop-fit
  • Over 10,000 small and big existing outlets to undergo complete facelift
  • Indian retail offers $17 billion plus business for design, shop-fit and support systems
  • At the moment, design/shop-fit business shopping centre developers, brands and retailers do not have many choices
  • Participation from the Indian subcontinent in Global Shop and Euro Shop is minimal

Just the beginning, yet.

  • In AT Kearney's 2006 Global Retail Development Index (GRDI), for the second consecutive year India remains the top retail investment destination among the 30 emerging markets across the world
    ? In the next five years, India should have retail entities strong enough to compete with the best in the world
  • Investments in retail slated to go up nearly 12 times to $30 billion over the next five years
  • Scope for organized retail: over Rs 200,000 crore ($45 billion) by 2010
  • Leading retailers' sales growth: 50-100 per cent in 2005-06
  • Existing players like Pantaloon Retail, RPG Retail, Shoppers' Stop, Lifestyle, and Trent are expanding rapidly with multiple formats; corporate major Reliance has entered the retail fray
  • Among others, corporate majors like ITC, Reliance, Raheja and Tata, as well as large retailers like Jubilant Group and Pantaloon Retail are infusing prolific capital into the organized retail sector
  • Single-brand retailers such as Louis Vuitton, Fendi, LLadro, Nike and Toyota can operate on their own now; Metro is expanding its cash-and-carry wholesale format while Wal-Mart is getting set to power the back-end of Bharti's Retail venture
  • Full-fledged foreign direct investment expected to be allowed in multi-brand specialty formats like consumer electronics, sports goods, building and construction equipment, and stationery
  • Ever-new retailing concepts are emerging, especially in the food retail sector where both urban and rural areas stand to benefit
  • Formats such as department stores, hypermarkets, supermarkets and specialty stores are finding increasingly more acceptance in the Indian consumer's psyche; malls , the grand bastion of modern shopping, have also broken through to the second-rung cities.

Contact Person:

R S Roy
India Retail Forum
Email: rsroy@indiaretailing.com 
URL: www.indiaretailing.com

 



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